Patient access
Every scanner hour,
booked.
CIVIE AI builds the schedule around your rooms, modalities and patients. It fills gaps, links contrast prep to the scan and lets patients book themselves on any channel.
MRI schedule · Thu, Oct 15
1 gap foundIllustrative
MRI 2 · Thu, Oct 15 · 2:00 PM
Filled- 45-minute opening predicted, 2:00 to 2:45 PM
- A routine exam that fits suggested to the scheduler
- Offered by text · G. Kaur, MR lumbar spine w/o, 40 min
- Booked by Grace from her phone · 2:00 PM
The challenge
Empty slots.
Full phone lines.
Gaps and overlaps. Hand-built schedules leave scanners idle between exams and technologists waiting, while other rooms run late.
Booking only by phone. Patients wait on hold during business hours to book an exam their doctor ordered days ago.
No-shows nobody refills. Late cancellations leave holes that are too late to fill by calling down a list.
Inside the schedule
One calendar,
every way in.
The same rooms, rules and slots behind the scheduler's screen, the patient's phone and the voice agent.
MRI 2 · Thu, Oct 15 · 2:00 PM
Filled- 45-minute opening predicted, 2:00 to 2:45 PM
- A routine exam that fits suggested to the scheduler
- Offered by text · G. Kaur, MR lumbar spine w/o, 40 min
- Booked by Grace from her phone · 2:00 PM
Illustrative screens. Patient details are fictional.
How CIVIE helps
A smarter schedule,
on your rules.
AI that sees the gaps coming
CIVIE predicts gaps, such as a 45-minute opening on MRI 2 at 2 PM, and suggests routine exams to move into it.
Contrast on its own resource
IV prep is booked at an IV station linked to the scan, so scanner time goes to scanning.
Self-scheduling that respects your rules
Patients book online in minutes, choosing only from the slots and rooms your rules allow, with insurance and screening questions on the way.
Voice agents and chat
AI agents book, reschedule and confirm by phone and chat around the clock, into the same calendar.
Learn moreEvery location on one calendar
Rooms, modalities, hours and staff across sites, with patients offered the nearest open slot.
Walk-ins without the wait
A kiosk checks in or books walk-in patients, in English or Spanish, and takes payment.
Solutions involved
What it runs on.
FAQ
Questions,
answered.
No. CIVIE suggests slots and moves, and your schedulers decide. Self-scheduling patients only ever see slots your rules allow.
Next steps
Put your rooms
on one calendar.
See CIVIE scheduling on your own rooms and volumes.