Reading & reporting
Know every referrer.
Keep every referral.
A physician portal referrers want to use, report delivery they can count on and a CRM that shows which practices are growing, slipping or have gone quiet.
Referrals by practice · last 90 days
2 slippingIllustrative
Physician portal · Dr. Smith
New orderThe challenge
Referrals drift
without a sound.
Status by phone. Referring offices call to ask whether a patient was scheduled and when the report will arrive.
Reports that don't arrive. A failed fax at night means a referrer without a result, and a referrer who starts sending patients elsewhere.
No view of the trend. Nobody notices a practice's volume slipping until months later, and liaison time goes where it's least needed.
Both sides of a referral
What referrers see.
What you see.
The portal and delivery referring offices rely on, and the referral trends your team works from.
Physician portal · Dr. Smith
New orderIllustrative screens. Patient details are fictional.
How CIVIE helps
Easy to send to.
Easy to stay with.
A physician portal for ordering and results
Order with quick links, follow every patient's status, and open reports and images minutes after the exam, with one login across facilities.
Learn moreReports delivered their way
Fax, email, text or portal, by each physician's preference. Failed faxes retry automatically and alert your team.
A CRM built on real orders
Referral volume by practice, physician, modality and payer, with top performers, under-performers and a map of every practice.
Campaigns and liaison activity
Segment physicians, run email, text and fax campaigns, and track meetings, tasks and spend in one place.
Conversion by referrer
See which referrers' orders become exams, and where orders are lost before they're scheduled.
Learn moreFollow-ups back to the referrer
Recommended follow-ups are sent to the referring physician to acknowledge, keeping the patient with your practice.
Learn more
Solutions involved
What it runs on.
FAQ
Questions,
answered.
No. They can keep faxing, and CIVIE AI reads the orders. Many move to the portal once they can see status, reports and images in one place.