Reading & reporting
AI in every step,
from fax to claim.
CIVIE AI works across the whole imaging workflow: it reads orders, schedules rooms, answers calls, triages worklists, drafts report content, codes claims and works denials. Every step shares one record, and people make the decisions.
MRI 1 · 3T92% booked
CT 188% booked
US 281% booked
M. Bell · CT abdomen/pelvis
Checked in- Order read from fax · Dr. W. Smith
- Eligibility verified · UHC PPO
- Prior auth approved · #A-30418
- Estimate paid · $110.79
- CT screening form · 2 of 3
Illustrative
Impression · draft
CIVIE AI- Solid hypoechoic right thyroid nodule, 1.6 cm (TI-RADS 4), increased from 1.2 cm on 03/11/2025 09:15.
- Recommend fine-needle aspiration per ACR TI-RADS.
Accept, edit or dictate over it. Nothing is signed without you.
The challenge
Point AI sees
one slice.
A tool per task. An intake tool, a scheduling bot, a reading assistant and a coding engine, each with its own data and none with the whole picture.
Repetitive work everywhere. Typing orders, calling patients, chasing payers and posting remittances take the hours your team needs for patients.
Radiologists stretched thin. Rising volumes and uneven lists push turnaround and burnout the wrong way.
Axial · 14
Axial · 21
Axial · 24
Axial · 27One exam, start to finish
Follow one exam
through CIVIE.
From the faxed order to the paid claim, on one record.
Twelve steps, one record. CIVIE AI did the busywork; people made the calls.
Illustrative product screens. Patient details are fictional.
Watch it work
Real runs,
across the workflow.
Each of these is a recorded run of CIVIE's AI and agents on invented patient data, from a faxed order to a claim status check. The outputs are exactly what came back; anything we changed is listed under each run.
Faxed imaging order, read into an order
Recorded run · synthetic patient data · Oct 11, 2026
Patient
- Name
- Date of birth
- Sex
- Phone
- Address
Insurance
- Carrier
- Member ID
- Group
- Subscriber
Exam
- Procedure
- Modality
- Priority
- Diagnosis
- Reason
Ordering provider
- Physician
- NPI
- Practice
- Fax
What we changed in this recording
- Shows a subset of the returned fields. The response also proposed a prior-authorization line for every exam printed on the form, including the unticked ones; that block is not shown.
Where CIVIE AI works
Front desk, reading room,
back office.
Order intake
Faxed orders, insurance cards and clinical notes read and matched to the right records.
Learn moreScheduling
Gaps predicted, slots suggested and contrast prep linked across rooms.
Learn moreVoice agents
Calls answered and placed for scheduling, reminders, billing questions and payer follow-up.
Learn moreWorklist triage
Studies ranked by AI triage score, then time left on the SLA, with the reason shown.
Learn moreReporting
Radiology speech recognition, summarized priors, auto-filled measurements and suggested impressions.
Learn moreRevenue cycle
Coding suggestions, claim validation, remittance posting, denial appeals and claim status, done by agents.
Learn more
In their words
What customers say.
CIVIE’s AI workflows streamlined our daily operations. Our team now experiences fewer delays and greater clarity across every step.
By shifting repetitive work to CIVIE’s automated workflows, our staff can now focus on what matters most—patient care.
CIVIE gave us consistency, visibility, and the ability to scale without adding cost or complexity.
We finally eliminated the bottlenecks and unpredictability that slowed us down for years.
FAQ
Questions,
answered.
No. It drafts, suggests, prioritizes and automates routine work. Radiologists sign every report, physicians acknowledge every follow-up, and changes to schedules and claims follow rules you set.
Next steps
Let AI do the busywork.
Keep people in charge.
See CIVIE AI working on your own orders, studies and claims.