CIVIE RIS
Right patient. Right scanner.
Right time.
Smart scheduling books every order around scanner availability, room hours, exam rules, contrast prep and patient need, on the same record as CIVIE PACS, reporting and billing.
MRI 1 · 3T92% booked
CT 188% booked
US 281% booked
M. Bell · CT abdomen/pelvis
Checked in- Order read from fax · Dr. W. Smith
- Eligibility verified · UHC PPO
- Prior auth approved · #A-30418
- Estimate paid · $110.79
- CT screening form · 2 of 3
- Eligibility checks
- Prior authorization
- Prep and reminders
- Billed from the same record
One order, start to finish
Fax to final reportin 28 hours.
Follow Robert Chen’s lumbar MRI through CIVIE RIS. Each step reads from the one before it, so nobody types anything twice.
- A four-page referral fax arrives
- Read, sorted and matched to your records
- Staff confirm; the order is built
Illustrative: a fictional patient and practice
Incoming documents
Drag across the fax.Watch it become an order.
Monday, 8:02 AM. Northside Orthopedics faxes four pages for Robert Chen. CIVIE straightens the page, reads every field and checks each one against your patients, payers and referrer directory. Staff review it. Nobody retypes it.
Drag across the pageIllustrative order · fictional patient and practice
Patient self-scheduling
Phone tag, or one text.Same patient. Same slot.
Robert needs an MRI. The usual way, the scheduling desk and he trade calls for a day. With CIVIE, a text goes out the minute the order is read, and he books the slot himself.
Mon8:00AM
Call to book
8:00
AllMissed
Recents
- No recent calls
Not booked yet
- Calls
- 0
- Voicemails
- 0
- Staff time
- 0 min
With CIVIE
8:00
EIEastside Imaging
Not booked yet
- Calls
- 0
- Time to book
- …
- Staff time
- 0 min
Phone-tag timings are illustrative.
One board, all day
Drag through Tuesday.Watch the day move.
Every patient at Eastside Imaging on one board: checked in from their phone, ready before the table, read and sent before the day is out. Move the clock to follow Robert and fourteen others through the day.
Scheduled15
MG7:30
Maria GonzalesScreening mammogramForms and auth doneCT8:00
James WhitfieldCT chest w/ contrastForms and auth doneUS8:15
Aisha BelloUS abdomen completeForms and auth doneXR8:30
Tom ReyesX-ray knee, 3 viewsForms and auth done
+11 more
Checked in0
In exam0
Reading0
Final0
Scheduled15
- MG
- JW
- AB
- TR
- LP
- RC
- GH
- DC
- NL
- SO
- EW
- BA
- PD
- HA
- CD
Checked in0
In exam0
Reading0
Final0
RCRobert Chen · Scheduled · booked 9:40 AM
Illustrative day · fictional patients
Where it works
Step into the rooms.The RIS is on every screen.
The console where the technologist starts the exam, the referring office that ordered it and the breast center that closes every loop. Pick a room, or let them play.

Licensed photo · illustrative screen
Every patient ready before the table.
Flags become protocolsA “Yes” on the MRI safety form opens a protocol for the tech, with no extra data entry.
Contrast and kidney function on the sheetType, dose and lot recorded; eGFR by CKD-EPI 2021 from age, sex and creatinine.
A signed safety screen before Zone IVEach implant checked against its MR rating; the exam can’t start until it’s signed.
Inside CIVIE RIS
Every part,its own story.
What each part of the RIS does for your team, from the first fax to the delivered report.
Mon 8:02 AM
Incoming documents
Every fax is read before anyone opens it.
Mon 8:05 AM
Patient self-scheduling
Booked from a text, without phone tag.
Generated sceneMon 6:40 PM
Patient check-in
Checked in before they walk in.
Licensed photoTue 9:40 AM
Tech workflow
Every patient ready before the table.
Tue 12:06 PM
Report delivery
The report is final. The referrer already has it.
Tue 12:08 PM
Physician portal
Referrals in. Results back. One login.
Tue 12:09 PM
Referral CRM
See every referral. Win back the ones that drift.
Breast imaging
MQSA Suite
Every mammogram closed out. Every inspection ready.
Illustrative screens · sample data
FAQ
RIS questions,
answered.
A RIS manages the business side of imaging: orders, scheduling, registration, insurance checks, technologist worklists and report distribution. CIVIE RIS does all of that and shares its record with CIVIE PACS, reporting and billing, so an order carries through to the image, the report and the claim.
Next steps
From the first fax
to the final report.
Bring a handful of real referral packets and a day of your schedule. We’ll show you CIVIE RIS running on them.