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Reading & reporting

The follow-up is in
the report. Book it.

CIVIE AI reads every signed report for follow-up recommendations, drafts the order for the referring physician to acknowledge and brings the patient back on time, so recommended care isn't lost.

Follow-up found in the report

Needs sign-off

“Probably benign right breast mass, BI-RADS 3. Recommend targeted right breast ultrasound in 6 months.”

US breast limited, rightDue Apr 14 · order drafted for Dr. SmithAcknowledge

Report signed · US breast limited, right

Delivered
Dr. W. SmithFax · delivered on 2nd attempt
Patient portalReport and images · lay letter

Illustrative

The challenge

Recommended.
Then forgotten.

  • Care that walks out the door

    A follow-up recommended in the report is easy to miss, and patients who aren't reminded often book it elsewhere, or not at all.

  • Nobody owns the callback

    The radiologist recommends, the referrer is busy and the patient forgets. The follow-up depends on someone remembering.

  • Screening runs on memory

    Annual mammograms and other recurring exams rely on patients remembering to book.

How CIVIE helps

Found in the report.
Booked on the calendar.

From a sentence in the signed report to an exam on the calendar, with the referring physician in the loop.

  1. Report signed

    Found in the signed report

    CIVIE AI reads each final report and captures recommendations such as “BI-RADS 3, targeted right breast ultrasound in 6 months.”
  2. Physician sign-off

    Confirmed by the physician

    The order is drafted in the physician portal and only placed once the referring physician acknowledges it.
  3. Until it's due

    Queued with a due date

    The follow-up order waits in the RIS with its due date, so outreach starts at the right time.
  4. When it's due

    Patients reminded, by text or voice

    Texts, emails and voice agent calls invite the patient to book when the follow-up is due.
    CIVIE Voice
  5. BI-RADS recalls tracked

    BI-RADS categories and density are extracted from mammography reports and each recall is tracked to a booked exam.
    Breast imaging
  6. Screening programs that run themselves

    Patients due for recurring exams, like an annual screening mammogram, are invited to book automatically.

FAQ

Questions,
answered.

  • No. CIVIE AI only reads the signed report. It never edits it, and no order is placed until the referring physician acknowledges it.

Next steps

Book the follow-up.
Keep the patient.

See how many follow-ups are waiting in your own reports.