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Secure AR Recovery, Built for Healthcare

CIVIE’s AR Recovery platform is engineered with healthcare-grade security and compliance at its core. From encrypted data flows and role-based access to continuous monitoring and auditability, we protect patient data while maximizing revenue recovery—without slowing your operations.

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Revenue Recovery Can’t Come at the Cost of Security

Healthcare organizations face growing pressure to recover aging AR while navigating increasingly complex security, privacy, and compliance requirements. Legacy billing tools, manual workflows, and fragmented systems increase exposure to data breaches, audit failures, and operational risk. Without a secure foundation, AR recovery efforts can introduce vulnerabilities that jeopardize trust, compliance, and financial stability.

Disconnected billing systems creating security and compliance risks

A Secure Foundation for AR Recovery

CIVIE’s AR Recovery technology is built on a modern, cloud-native architecture designed to meet healthcare security, privacy, and compliance demands. Every transaction, workflow, and data exchange is protected with layered controls to ensure resilience, transparency, and trust.

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Data Encryption

All PHI and financial data is encrypted in transit and at rest using industry-standard protocols to prevent unauthorized access.

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Role-Based Access Control

Granular permissions ensure users only see what they’re authorized to access, reducing internal risk and improving accountability.

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Audit & Logging

Comprehensive audit trails track every action, change, and transaction to support compliance, investigations, and reporting.

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Secure Cloud Infrastructure

Cloud-native architecture with redundancy, monitoring, and automated updates ensures high availability and resilience.

Built-In Protection

Security Embedded at Every Step

AR recovery workflows in CIVIE are protected end-to-end. Security controls operate behind the scenes so teams can focus on recovering revenue—not managing risk.

Secure Data Intake - ar recovery

Inbound data from payers, banks, clearinghouses, and internal systems is validated, encrypted, and monitored before entering AR workflows.

  • Encrypted file ingestion (ERA, EFT, lockbox)
  • Automated validation and integrity checks
  • Continuous monitoring for anomalies
Protected Processing - ar recovery

AI-driven AR workflows operate within controlled environments to prevent unauthorized access while accelerating recovery.

  • Role-based workflow segregation
  • Secure AI decisioning and recommendations
  • Real-time exception handling
Auditable Resolution - ar recovery

Every action taken during AR recovery is logged, traceable, and reportable to meet compliance and audit requirements.

  • Full transaction history
  • User and system activity logs
  • Exportable audit reports
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Secure AR Recovery in Modern Radiology

Security That Extends Across Your Operations

CIVIE’s AR Recovery security model is shared across the entire platform, ensuring consistent protection from imaging to payment.

Universal Worklist

Secure task orchestration and role-based workflows.

Revenue Cycle Management

End-to-end billing, recovery, and reconciliation with enterprise security.

Analytics & Reporting

Secure, real-time financial and operational intelligence.

Interoperability Layer

Standards-based, secure integrations across RIS, PACS, EHR, and payers.

Real-World Success

Proven Protection. Measurable Results.

Healthcare organizations trust CIVIE to recover revenue without compromising security or compliance.

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99.9%

uptime

0

security incidents

CIVIE gave us confidence that AR recovery wouldn’t introduce risk into our environment.

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Frequently Asked Questions

Find answers to your key questions about CIVIE. Whether you want to dive deeper into how our technology works or better understand how it can fit into your business, we have the answers you need.

  • How does CIVIE protect patient data during AR recovery?

    CIVIE uses encryption, role-based access, and continuous monitoring to protect PHI across all workflows.

  • Is CIVIE compliant with healthcare security standards?

    Yes. CIVIE is designed to support HIPAA requirements and enterprise security best practices.

  • Can we control user access by role and responsibility?

    Absolutely. Permissions are configurable down to the workflow and data level.

  • Are AR recovery actions auditable?

    Every action is logged with full traceability for audits and compliance reviews.

  • Does security impact system performance?

    No. Security controls are embedded into the platform and optimized to run without slowing recovery workflows.

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