Manual prior authorizations delay care, frustrate staff, and drive unnecessary denials. CIVIE automates authorization workflows using AI, payer intelligence, and real-time tracking—so exams move forward without friction.
Prior authorizations remain one of the most manual, error-prone steps in imaging workflows. Staff juggle portals, phone calls, faxes, and payer rules—often leading to delayed exams, missed approvals, and downstream claim denials. Without automation, authorization work consumes valuable time and increases patient leakage.
CIVIE Authorization is embedded directly into RIS and RCM workflows. Using AI-driven decisioning, payer rules, and robotic process automation, CIVIE reduces human intervention while improving approval accuracy and turnaround times.
Automatically determines authorization requirements based on payer, modality, diagnosis, and contract rules—reducing unnecessary submissions.
RPA bots submit authorizations, check status, and retrieve approvals across payer portals, fax, and EDI channels.
Track every authorization in real time with clear visibility into pending, approved, denied, or escalated requests.
Authorization status flows directly into scheduling, exam readiness, billing, and claim submission—eliminating rework.
CIVIE Authorization removes manual effort at every step while keeping staff informed and in control.
As soon as an order is created, CIVIE evaluates authorization requirements using payer rules, diagnosis codes, and exam details.
CIVIE automatically submits authorization requests using the appropriate channel—portal, fax, EDI, or API.
Authorization status is continuously monitored. Approvals trigger scheduling readiness while denials or delays are escalated automatically.
CIVIE Authorization integrates seamlessly across the platform to eliminate silos and maximize efficiency.
Automated authorization checks during order creation and scheduling.
Approved authorizations flow directly into clean claims and denial prevention.
Keep patients informed about authorization status and scheduling readiness.
Track authorization turnaround time, approval rates, and payer performance.
CIVIE customers dramatically reduce authorization delays while improving patient access and staff productivity.
Find answers to your key questions about CIVIE. Whether you want to dive deeper into how our technology works or better understand how it can fit into your business, we have the answers you need.
